15 Best CRMs for Startups in 2023 Free & Paid Tools

By khalid — In Software development — December 22, 2022

This can be important, as 72% of customers won’t engage with messaging that isn’t personalized. Showing customers what they want to see and where they want to see it will increase your chances of making a sale. Ultimately, CRM helps your business maximize customer satisfaction and customer lifetime value, drive more sales, and resolve customer issues faster. By following these tips, you can troubleshoot common issues with ERP and CRM software for startups.

Should a startup use a CRM

Your team shouldn’t have multiple tabs open or need to jump between different applications to make critical business decisions. An all-in-one CRM can help you standardize workflows across your organization. CRMs organize all your business data in a single platform and provide a real-time, comprehensive view of your sales funnel. Some of the biggest issues arise in the early stages when cash-strapped startups try to scale quickly with a small team. Even if you have very few customers now, a CRM can help you find and reach new ones more effectively.

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Test drive its user-friendly features for 14 days with its free trial, or apply for its free 6-month startup support program. Even if the CRM is easy to use, you still need to have an idea of how well the software will help you grow. Make sure that when you’re test driving a platform, you aren’t just playing with the features for fun.

  • But with paid extras and premium addons, the costs of using a CRM can skyrocket as your business grows.
  • Nowadays, impeccable customer experience has become the heart of winning new customers and retaining old ones.
  • Cloud-based software allows users to access and operate the platform from anywhere, which is great for startups that work remotely or have limited space.
  • But before you commit to anything, make sure you try out the software first.
  • Streak is a popular CRM option for startups who rely heavily on Google Workspace applications.

Pick a CRM that isn’t a major onboarding feat for both sales reps and marketing designers. There’s no steep learning curve with monday sales CRM — everything is right where https://www.globalcloudteam.com/ your team needs it. Startups need to have an efficient mechanism for gathering and managing funds. Meaningful relationships are at the heart of the fundraising process.

Do you need a CRM for your startup if your existing systems work just fine?

CRM software can also help startups improve their customer service by helping them better manage their customer relationships. For example, CRM software can help businesses keep track of customer contact information, purchase history, and preferences. This information can be very helpful in making sure that customers are satisfied with a businesss products and services. Obviously, as the business grows, the need for a CRM will become more and more apparent.

Insightly is an excellent solution for the job if you need to align all your teams on one platform. When it comes to selecting the best customer relationship management (CRM) software for startups, there are a number of different options available. However, CRM systems can vary depending on the company’s specific needs.

How might we revolutionize the CEO’s approach to CRM in the finance sector?

Imagine choosing a CRM for startups only to find out that the company offers support to higher paying customers. It’s exhausting and a waste of time and resources if you have to wait best crm for startups for hours to connect with somebody who can help you out. It’s crucial that you choose a vendor that provides you with quality and free support regardless of the plan you choose.

Should a startup use a CRM

It will then send you notifications when important information needs to be viewed. Agile CRM has been around for a decade, quietly building a loyal fanbase, thanks to its surprisingly useful free plan and pro-grade advanced features. Learn how to get the most out of your CRM through every stage of the sales funnel, from prospecting to won/lost deals. Fortunately, many CRM providers offer some kind of free trial or version, allowing you to explore its features and get a feel for how it operates. Take the Big Bang 360° Business Assessment to uncover opportunities concerning your people, processes, or technology.

Implementing ERP and CRM software in your startup

That said, they often look for product attributes in a CRM that help them get off the ground without breaking the bank. Bitrix24 gives startups throughout various industries a competitive edge through its comprehensive project and business management tools. Containing modules for sales, marketing, HR, projects, operations, and ecommerce management, Bitrix24 offers new businesses a superior level of work centralization.

Should a startup use a CRM

Pipedrive also leverages artificial intelligence (AI) to give lean teams an edge with performance tips and deal insights. With an elegant user interface and affordable pricing options, Zendesk Sell is one of the best CRMs for small business on the market. It has tools for tracking sales pipelines, forecasting future sales, scheduling tasks and activities, and more. It also helps companies reallocate hours of work time every week by automating tasks that don’t need human attention, so teams can stay focused on closing more deals. The goal of startup sales is to keep growing, which means they need the resources to support and plan for that growth.


Startups learning to use CRM will probably experience some challenges along the way, which is normal any time you make big changes to your operations. Some team members may find it difficult to change the way they track their activities and store their contact information. Others may get frustrated or overwhelmed with learning a new platform.

Should a startup use a CRM

They don’t directly generate revenue, but they’re a necessary part of every entrepreneur’s job. Time reduced on tasks such as reporting is more time to spend innovating, communicating and selling. This CRM software also has a video calling feature that supports up to 24 participants. Get actionable sales advice read by over 200,000 sales professionals every week. Organization, transparency, and collaboration are great—but only if they lead to more profit. A quality CRM will allow you to create custom sales reports and access the metrics you care about.


Less Annoying CRM lives up to its name by offering a streamlined, easy to use platform that doesn’t burden you with unnecessary complexities. If your startup depends on Google Workplace, Copper might be the best CRM for you. Copper is the only CRM platform specifically built for Google Workspace.